Refund and Cancellation Policy

Fixpart Facility Management Pvt. Ltd. reserves the right to refuse/cancel any order. Fixpart Facility Management Pvt. Ltd at its sole discretion may cancel any order(s):
i. If it suspects a fraudulent transaction, or
ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or
iii. For any reason outside the control of the Fixpart Facility Management Pvt. Ltd including causes for delivery related logistical difficulties.

Refund/cancellation policies applicable in the following conditions:
a) In case, the buyer cancels the order online before the 5 hours of booked time, the entire order amount will be refunded.
b) Online order cancellation in-between 3 Hr’s to 5 Hr’s scheduled time 50% refund c) However, If person reached at location cannot be cancelled in any case.
d) In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
e) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
f) Fixpart Facility Management Pvt. Ltd offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account
g) In case of part cancellations, the amount refunded will be corresponding to the part cancellation